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James H. Drew | Synapse

JH

James H. Drew

Customer Service Quality and Loyalty

Verizon (United States)

About

Research focus

Customer Service Quality and Loyalty

Impact

30 pubs · 5,381 cites · h-index 11

Affiliations

Work Experience

Verizon (United States)

2001 - 2011

TE Laboratories (Ireland)

1991 - 1995

Iowa State University

1981 - 1981

Publications