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Stan Maklan | Synapse

SM

Stan Maklan

Customer Service Quality and Loyalty

Cranfield University

About

Research focus

Customer Service Quality and Loyalty

Impact

95 pubs · 5,750 cites · h-index 29

Affiliations

Work Experience

Cranfield University

2004 - 2023

Lucerne University of Applied Sciences and Arts

2022 - 2022

Publications