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Jessica L. Ogilvie | Synapse

JL

Jessica L. Ogilvie

Customer Service Quality and Loyalty

Rollins College

About

Research focus

Customer Service Quality and Loyalty

Impact

68 pubs · 1,225 cites · h-index 14

Affiliations

Work Experience

Rollins College

2025 - 2025

Marquette University

2018 - 2023

Ohio University

2015 - 2017

University of Alabama

2014 - 2016

Kent State University

2015 - 2015

Publications