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Swagato Chatterjee | Synapse

SC

Swagato Chatterjee

Customer Service Quality and Loyalty

Queen Mary University of London

About

Research focus

Customer Service Quality and Loyalty

Impact

46 pubs · 991 cites · h-index 15

Affiliations

Work Experience

Queen Mary University of London

2023 - Present

London School of Business and Management

2023 - 2025

Indian Institute of Technology Kharagpur

2013 - 2023

Indian Institute of Technology Roorkee

2023 - 2023

International Management Institute

2017 - 2018

Publications