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Mornay Roberts-Lombard | Synapse

MR

Mornay Roberts-Lombard

Customer Service Quality and Loyalty

University of Cape Town

About

Research focus

Customer Service Quality and Loyalty

Impact

144 pubs · 1,895 cites · h-index 25

Affiliations

Work Experience

University of Cape Town

2026 - Present

City of Cape Town

2024 - Present

Research ICT Africa

2026 - Present

University of the Western Cape

2024 - Present

University of Johannesburg

2008 - 2024

Publications