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Paulo Rocha e Oliveira | Synapse

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Paulo Rocha e Oliveira

Customer Service Quality and Loyalty

Universidad de Navarra

About

Research focus

Customer Service Quality and Loyalty

Impact

15 pubs · 184 cites · h-index 5

Affiliations

Work Experience

Universidad de Navarra

2007 - 2011

Pearson (United States)

2008 - 2008

Universidade Federal do Rio de Janeiro

2007 - 2007

Publications