Inicio
Explorar
nav.journalClub
Tendencias
Más
Synapse
⌘+K
Synapse
Idioma
Español
Español
Robert E. Krapfel | Synapse
RE
Robert E. Krapfel
Customer Service Quality and Loyalty
University of Maryland, College Park
Share
Follow
Claim This Profile
About
Research focus
Customer Service Quality and Loyalty
Impact
31 pubs · 1,852 cites · h-index 16
Affiliations
University of Maryland, College Park
Council on Foreign Relations
General Motors (United States)
See all
Publications