In the fast-evolving Information Technology (IT) sector, the strategic significance of Training and Development (T&D) has intensified due to rapid technological disruptions, evolving skill demands, and global workforce dynamics. This conceptual paper explores the theoretical foundations, emerging modalities, and organizational outcomes associated with T&D practices in IT companies. Drawing from Human Capital Theory and the Resource-Based View (RBV), it synthesizes best practices such as AI-powered learning systems, microlearning, gamification, and immersive technologies like VR. The literature affirms that effective T&D drives employee innovation, agility, engagement, and performance. However, challenges remain in evaluation practices, organizational alignment, and adapting to remote and hybrid work models. This paper provides a knowledge base for future empirical research and managerial action in designing scalable and personalized learning ecosystems.
Sindhu et al. (Sun,) studied this question.