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September 10, 2025

Influence of Human Resources Officers’ Attributes on Understanding and Usage of Human Resource Information Systems Outputs in Decision- Making in Tanzania

Puntos clave

Understanding of HRIS outputs is significantly affected by HRO attributes, supporting better decisions.
The study found that HRIS experience and IT knowledge are crucial for effective decision-making processes.
In-depth interviews complemented quantitative findings, emphasizing the importance of HRM practices.
Insights from 37 Local Government Authorities unveil trends in HR officer competencies impacting system usage.

Resumen

This paper evaluated the nexus between Human Resource Officers' (HROs) attributes and their comprehension and usage of Human Resource Information Systems (HRIS) output. The study was conducted across 37 Local Government Authorities (LGAs) in six regions namely: Mwanza, Arusha, Dodoma, Morogoro, Iringa and Kagera. 201 structured questionnaires were distributed to HROs between May and July 2020. Additionally, in-depth interviews were scheduled and undertaken with eight (8) key informants to accrue additional data on Human Resources Management (HRM) practices. The findings from the ordered logistic model indicate that all four HRO attributes examined (HRIS experience, Information Technology (IT) Skills, IT Knowledge, HR Knowledge) exhibited positive β-values and are statistically significant in influencing HRO understanding of HRIS outputs. Furthermore, all four HRO attributes exhibited positive β-values demonstrating that they significantly influence HRO decision- making processes. However, only IT knowledge and HR knowledge were statistically significant. The study asserts that HRO attributes significantly influence their understanding of HRIS outputs and utilise the same to inform decisionmaking in Tanzania’s LGAs.

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