Development of Quality for Aerobics Gymnastics Competition System

Background and Aim: Aerobic gymnastics is not only one of the scoring events but also one of the sports events that demonstrate difficulty and beauty in skill-oriented categories. From the scoring guidelines, the changes and continuous changes of rules, the scoring basis for aerobic gymnastics judges in the evaluation process is not an accurate numerical value, and the scores are valid within this range. Therefore, this research aims to develop quality indicators for a competitive aerobics competition system. Materials and Methods: The survey subjects are experts engaged in the field of competitive aerobics research, 6 active aerobics event management personnel within Guangdong Province, 62 competitive aerobics coaches, and 32 competitive aerobics referees, totaling 100. The event management personnel mainly include personnel from the organizer and co-organizer, and the coaches are mainly coaches of the Guangdong Provincial University Competitive Aerobics Team. Referees include international, national, national first, national second, and national third-level referees. This research mainly uses the Delphi method to collect the original data, to build the evaluation index system of decision-making ability in the scoring process of aerobic gymnastics. Results: Firstly, 6 primary indicators, 18 secondary indicators, and 67 tertiary indicators have been established. Among them, the tangibility and safety in the first level indicators are objective systems in the service system of competitive aerobics competitions. Secondly, the subjective system includes the responsiveness, empathy, and reliability of the quality of competitive aerobics events. The secondary indicators include the quality of competition staff, competition support, and the ability to quickly respond to the demands of participants. Conclusion: The construction of service quality indicator system for competitive aerobics events are as follows: (1) the rules and regulations of referees, as well as the professional competence and ethics of referees; (2) the quality of competition staff, competition support, and the ability to quickly respond to the demands of participants; and (3) the public nature of the quality of competitive aerobics events.