An exploratory study on digital information education for active seniors: Focusing on those with digital media production training experience

This study examines awareness and attitudes of active seniors in their use of digital devices and technological informatization, and investigates obstacles to improving their digital literacy through focus group interviews. The results show that most respondents recognized the need to adapt to rapid changes and were accepting of new technologies such as AI and ChatGPT. They were experienced in using various digital devices and the Internet, such as searching and updating Internet websites, smartphone apps and messengers, creating digital documents, video editing and production, and using non-face-to-face meeting apps. As to difficulties, reduced physical capabilities and security issues were considered the major hurdles in adapting to new technologies. Active seniors saw a strong need for more infrastructure that could provide basic digital technology education as well as access to education and motivation for taking classes, not only at welfare centers as part of the public support system but also at locations where seniors frequently visit. They also mentioned that community efforts to lower senior citizens' fear against digital technology would be helpful. Furthermore, the necessity of supporting not only short-term but also long-term digital literacy education according to the level of digital literacy of the elderly was raised.