Propensity to use Digital Innovation: Case of Contactless Payments in the Czech Republic

While credit and debit cards have been used since mid-20th century, the first contactless credit card was available only since late 2007. Major supermarket chains in the Czech Republic were equipped for contactless payment since around 2015. Nowadays, also smartphones, smartwatches, and similar wearables facilitate contactless payments. The aim of the research was to analyze the impact of gender, age, education, and wealth on propensity to conduct a contactless payment when the context allows for it. The somewhat surprising finding was that the education level increases contactless payment propensity.