FinTech is transforming the financial industry by introducing innovations that improve efficiency, accessibility, and customer experience, creating more agile and customer-centric financial systems. Since banks are central to the financial system, their FinTech patents indicate the extent of innovation support within the national regulatory environment. Existing research in the banking sector has mainly examined how FinTech impacts financial outcomes such as profitability and market value. Studies exploring technological development and trends in FinTech remain scarce, particularly in cross-national comparisons. This study addresses this gap by examining and comparing the development of FinTech patents within the commercial banking sector of Taiwan and the U.S. Using Latent Dirichlet Allocation (LDA), Generative Topographic Mapping (GTM), and word embedding, the study identifies key technological topics, vacuums, and trends between the two regions. This uncovers the underlying structure of FinTech innovation and reveals how technological development differs across regions. The results indicate that Taiwanese banks are slower in adopting advanced technologies such as artificial intelligence (AI) and modular service designs, still placing more emphasis on information connectivity and the construction of hardware infrastructure, while U.S. banks focus more on customer-centric innovations and seamless service integration. This study offers recommendations for Taiwanese banks to enhance their competitiveness by benchmarking against the U.S.
Hsiao et al. (Sat,) studied this question.