The issue of sustainability is regularly discussed by banks, as though it is a topic that should only be included in the annual report or policy statement, however in reality the transition to sustainable behaviour is initiated when it comes to the individuals who are running day to day operations. This essay will discuss how the thinking of sustainability can be directly integrated into the development of the human capital by the private banks without the need to develop new training modules; this is by reforming the competencies already anticipated to be applied by the employees. The work is grounded, based on the practical experience of communicating with the staff, conversing with the training managers informally, and observing the capability-building programmes in action. What has emerged is that there are few employees who are unlikely to be opposed to sustainability, rather, they cannot associate sustainability to daily operations of the company like evaluating customer requirements, dealing with risks, or even adhering to compliance requirements. Once sustainability is placed as a continuation of these current duties, the staff can easily embrace it without the perception that it may place undue strain on them. The analysis indicates that competency-based development, in particular, when it emphasizes such behaviours as the ethical decision making, resource awareness, and long-term value thinking can have a gradual impact on the culture in a private bank. Instead of forcefully promoting sustainability as an independent concept, coordinating it with performance demands and communication by leaders makes it easier to pick up. The paper claims that sustainable banking is after all people-driven change and only significant advancements can be made by appreciating training as a long-term investment and not a fast organisational activity. Its results provide viable guidelines to banks that seek to establish a sustainable workforce that does not see sustainability as a catchphrase but rather a lifestyle.
Chandan Sharma (Sun,) studied this question.