Assessing the risks of new service development using the integrated FMEA-SWARA-ARAS method

Puntos clave

• Integrated FMEA, SWARA, and ARAS methods enhance risk assessment in service development, improving reliability.
• Key metrics include risk prioritization and decision-making effectiveness across various service contexts.
• Assessment using the integrated framework shows enhanced clarity in identifying and mitigating risks.
• This analysis highlights the need for systematic risk evaluation in service development processes.