The hospital setting can present physical, emotional, and spiritual challenges for individuals. It is important to recognize these challenges and empower individuals to manage them. The health care team is in a unique position to listen to the needs of hospitalized individuals. Three vignettes illustrate active listening, compassion, and access to resources. With these tools, health care clinicians can humanize the hospital experience and alleviate the emotional burden patients face in the hospital setting.
Hannah D Morales Olson (Wed,) studied this question.