Helpers emphasise the importance of being accessible and responsive, yet they face significant barriers in reaching bereaved individuals, often stemming from stigma and a lack of recognition of their needs. They underscore the value of compassionate engagement and the need for peer support to navigate their roles effectively and prevent burnout. Despite their awareness of these factors, the current support guidelines are not adequately integrated into municipal services, indicating a crucial need for further research and improvements.
Kristiansen et al. (Fri,) studied this question.