It has come to the attention of the publisher that the article Tran VA, Tran QN, Doan HM, La GL, Vu TD, Pham TH (2025), “How sensory marketing affects perceived service quality and customer satisfaction: study in Vietnam public hospitals”. J Health Organ Manag, Vol. 39 No. 4 pp. 568-583, doi: https://doi.org/10.1108/JHOM-03-2024-0125, did not include the following reference:Pham Thi Huyen & Tran Que Nhi & Doan Ha My & La Gia Long & Vu Tien Duc (2022) ‘Ảnh hưởng của Sensory Marketing đến cảm nhận về chất lượng và sự hài lòng với dịch vụ y tế tại các bệnh viện công lập ở Việt Nam', Tạp chí Nghiên cứu Kinh tế và Kinh doanh Châu Á, 33(7), pp. 55-70. DOI: 10.24311/jabes/2022.33.07.04.The authors wish to issue a correction to acknowledge that this article utilizes the same underlying dataset and study design as an earlier, related Vietnamese-language publication by the research group (Pham et al., 2022). While the prior work was an exploratory study relying on a merged-variable approach, the current article builds upon this shared dataset to present a sufficiently distinct contribution by employing an advanced structural equation modeling analysis to validate separate constructs (confirming discriminant validity) and prove the distinct mediating role of “Service quality” between “Sensory marketing factors” and “Satisfaction”. This reference has now been added to the article's reference list.
A Mon, study studied this question.