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With wider use of electronic health records (EHRs), physicians increasingly receive notifications via EHR-based inboxes (eg, Epic's In-Basket and General Electric Centricity's Documents). Examples of types of notifications include test results, responses to referrals, requests for medication refills, and messages from physicians and other health care professionals. 4] Furthermore, the additional workload to read and process these messages remains uncompensated in an environment of reduced reimbursements for office-based care. Conversely, EHRs make it easier to measure the amount of information received. We quantified the notifications that physicians received via inboxes of commercial EHRs to estimate their burden.
Murphy et al. (Mon,) studied this question.