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The basic concepts and definition of digital transformation in the processes of the real introduction of digitization can essentially be said to be about a real change in the overall conditions that apply to the application of technological tools in order to achieve better overall business results.The paper presents an example of digitization business and the process of introducing digitization in the Republic of Serbia.The goal of such an observation would be the introduction of a process that requires changes in the basic structures of the organization, the integration of new technologies and, perhaps most importantly, a change in the way of thinking of employees who need to apply new digital solutions, the application of software solutions, etc.Digital transformation is not a goal in itself, but a means to achieve greater efficiency, innovation and a better response to consumer needs on the one hand, and on the other hand, improving the efficiency of individual companies and the economy as a whole.
Marijana Zimonjić (Mon,) studied this question.