How research informs educational technology decision-making in higher education: the role of external research versus internal research

Research use in educational decision-making has been encouraged and well documented at the K-12 education level in the United States but not in higher education, or more specifically for educational technology. We conducted a qualitative study to investigate the role of research in decisions about acquiring and using educational technology for teaching and learning in higher education. Results from 45 interviews of decision-makers in higher education show that they engage in different types of research activities throughout the decision-making process, but that in most cases the research is lacking in methodological rigor. Externally-produced, scientifically-rigorous research was mentioned in less than 20% of interviews. Decision-makers often conduct their own internal investigations on educational technology products and strategies producing locally-relevant, but usually less-than rigorous, evidence to inform decisions about continuing use of the technology or scaling up.