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Two-sided marketplaces are platforms that have customers not only on the demand side (e.g. users), but also on the supply side (e.g. retailer, artists). While traditional recommender systems focused specifically towards increasing consumer satisfaction by providing relevant content to consumers, two-sided marketplaces face the problem of additionally optimizing for supplier preferences, and visibility. Indeed, the suppliers would want afair opportunity to be presented to users. Blindly optimizing for consumer relevance may have a detrimental impact on supplier fairness. Motivated by this problem, we focus on the trade-off between objectives of consumers and suppliers in the case of music streaming services, and consider the trade-off betweenrelevance of recommendations to the consumer (i.e. user) andfairness of representation of suppliers (i.e. artists) and measure their impact on consumersatisfaction.
Mehrotra et al. (Wed,) studied this question.