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article Share on Human-centered design considered harmful Author: Donald A. Norman Nielsen Norman Group Nielsen Norman GroupView Profile Authors Info & Claims InteractionsVolume 12Issue 4July + August 2005 pp 14–19https://doi.org/10.1145/1070960.1070976Online:01 July 2005Publication History 209citation11,444DownloadsMetricsTotal Citations209Total Downloads11,444Last 12 Months2,728Last 6 weeks431 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteGet Access
Donald A. Norman (Fri,) studied this question.