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January 1, 1989

Managing quality: the strategic and competitive edge

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The article presents a review of the book “Managing Quality: The Strategic and Competitive Edge,” by David A. Garvin.

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synapsesocial.com/papers/6a10fa8f39dd87f6d0eeabc3 https://doi.org/https://doi.org/10.5860/choice.26-2766

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Managing quality: the strategic and competitive edge | Synapse