An IT outsourcing governance model for mobile learning and organisation

Information Technology (IT) governance is concerned with decision rights, resource mobilisation and strategic alignment to achieve more benefits from information systems. In an outsourcing relationship, governance arrangements shift from being intra-organisational to being inter-organisational. Inter-organisational relationships are often based on virtual organisations, especially in offshore arrangements. Mobile learning and organisation will enhance the performance in outsourcing arrangements. A framework to discuss these issues is introduced in this paper in terms of an IT outsourcing governance model. Mechanisms in the model were empirically rated in a survey in Norway.