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research-article Share on Technology first, needs last: the research-product gulf Author: Donald A. Norman Nielsen Norman Group, Northwestern University, KAIST Industrial Design Nielsen Norman Group, Northwestern University, KAIST Industrial DesignView Profile Authors Info & Claims InteractionsVolume 17Issue 2March + April 2010 pp 38–42https://doi.org/10.1145/1699775.1699784Online:01 March 2010Publication History 38citation2,274DownloadsMetricsTotal Citations38Total Downloads2,274Last 12 Months475Last 6 weeks38 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteGet Access
Donald A. Norman (Mon,) studied this question.