Improving public trust in the voluntary sector: an empirical analysis

Abstract Public trust and confidence in the voluntary sector continues to be at the heart of the government's new policy agenda. A number of initiatives are currently under way to review how trust and confidence could be bolstered. In this study the authors review the findings of a major new study of how donors feel about voluntary organisations and the factors that drive trust therein. Managerial and public policy recommendations are offered in the light of the findings. Copyright © 2002 Henry Stewart Publications