A review of empirical research on manufacturing flexibility

Abstract Manufacturing flexibility is widely recognized as a critical component to achieving a competitive advantage in the marketplace. A comprehensive look at the empirical research pertaining to manufacturing flexibility highlights the very fragmented nature of this body of work. We present a comprehensive contingency‐based framework for examining the content related issues involving the relationships and variables included in past studies. We also examine several important research design/methodology issues (e.g., sampling, data collection and measurement) and propose solutions to some identified problems.