Background: Integrative and complementary medicine has gained increasing recognition as a patient-centered approach to managing chronic conditions, particularly through the integration of advanced medical technologies into conventional care. These approaches aim to enhance treatment effectiveness, improve patient experience, and support long-term health outcomes, while promoting a more holistic and personalized model of healthcare delivery. Methods: This study employs a cross-sectional quantitative research design based on a sample of 159 patients who underwent treatments involving advanced medical technologies integrated into integrative medicine protocols. Data was collected using a structured questionnaire and analyzed using a structural equation modeling approach to assess the relationships between key determinants and patient satisfaction. Results: The findings indicate that patient satisfaction is significantly associated with perceived benefits and trust, while prior experience and perceived costs exert weaker effects. In contrast, perceived outcomes and service quality did not show statistically significant associations with patient satisfaction within the analyzed sample. The independent variables included in the model explained 69% of the variance in patient satisfaction. Furthermore, patient satisfaction explained 42% of the variance in patients’ intention to reuse such treatments. Conclusions: The patients included in the study reported high levels of satisfaction with advanced medical technology-based treatments in integrative medicine. The results highlight the importance of perceptual factors, particularly perceived benefits and trust, in shaping patient satisfaction within integrative care settings. These findings may support the integration of advanced medical technologies into patient-centered healthcare models and contribute to the ongoing development of innovative and sustainable practices in integrative and complementary medicine.
Constantin-Bogdan et al. (Wed,) studied this question.