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The oft-promoted wisdom that says ‘if you can't measure it, you can't manage it’ has mutated into a nostrum of the airport management manuals that suggest ‘you have to measure it to manage it’. This has manifested itself in numerous ways and has intertwined with a host of other concerns and neuroses that affect present-day life. This article brings together the author's interest in accounting and experience as an academic manager to consider management and governance in higher educational institutions.
Jane Broadbent (Tue,) studied this question.