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The entropy and information puzzles arising from black holes cannot be resolved if quantum gravity effects remain confined to a microscopic scale. We use concrete computations in nonperturbative string theory to argue for three kinds of nonlocal effects that operate over macroscopic distances. These effects arise when we make a bound state of a large number of branes, and occur at the correct scale to resolve the paradoxes associated with black holes.
Samir D. Mathur (Sun,) studied this question.