Industry 4.0 Competence Maturity Model Design Requirements: A Systematic Mapping Review

The impact of Industry 4.0 (I4.0) on the manufacturing industry's systems and processes extends to employees' competency requirements. This consequently requires a response in the preparation of graduates who will be ready to practice engineering with professional level technical know-how and soft skills in I4.0. The study focused on developing a conceptual I4.0 competency maturity model (I4.0CMM) and illustrating it using industrial engineering capability functions. Using the systematic mapping review approach, a gap analysis was conducted of design requirements for I4.0 competency models and frameworks in the literature as measured against predefined design requirements of an I4.0CMM. A total of 303 relevant research papers from Scopus, Web of Science online databases, and grey literature were retrieved. Twenty-five papers and documents were included in the study. The results of the review indicated that the predefined design requirements for an I4.0CMM were not all satisfied in literature. Thus, a conceptual I4.0CMM that is aligned to industrial engineering capability functions was developed and is illustrated. The I4.0CMM could be a solution in providing a comprehensive competency assessment framework for industrial engineering practice and education.