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Background Public sector information institutions, galleries, libraries, archives, and museums (GLAM) operate amid continuous change, rising service demands, and complex tasks. This study examines workplace spirituality as an enabling factor that helps employees sustain innovative work behavior. Method A quantitative approach was employed. Data were collected from 150 employees working in Indonesian GLAM-related information institutions. Partial least squares structural equation modeling (PLS-SEM) was applied to test the proposed relationships and to capture the complexity of the model. Result The findings indicate that innovative work behavior is a key driver of institutional performance. Workplace spirituality shows a positive effect on employees’ capacity to innovate. The results also underline the relevance of workplace context, leadership style, job characteristics, and coworker incivility, in explaining employees’ innovative work behavior. The findings suggest that workplace spirituality can serve as a supportive work resource that strengthens employees’ motivation and persistence to innovate in the face of everyday pressures in GLAM institutions. This indicates that innovation is not only determined by formal structures and individual skills, but also by employees’ experience of meaning, connectedness, and shared values at work. Conclusion Leaders and HR units should implement initiatives that cultivate workplace spirituality (e.g., strengthening meaningful work, fostering a sense of community, and aligning individual values with the institutional mission) to support employee well-being and innovation. Institutions are also advised to improve job design (e.g., autonomy and task significance), apply leadership practices that promote psychological safety, and implement clear anti-incivility policies and training.
Srirahayu et al. (Mon,) studied this question.