Linking mechanism supporting end-user computing

It is proposed that organizations better able to exploit information-related opportunities do so because their information systems groups provide a greater number of linking mechanisms through which end-user computing is motivated and facilitated. This study examines this notion. Interviews were held in 21 organizations to determine the extent to which 12 linking mechanisms were being used to facilitate 19 issues. An examination of the findings suggests that while the linking mechanisms are being used, this usage (1) is not yet that extensive and (2) the apparently more effective links are not always those most used.