Impact of supplier trust and integrated technology on supply chain resilience for sustainable supply chain in FMCG sector

Purpose The Fast Moving Consumer Goods (FMCG) sector is a critical component of the global economy, providing consumers with a wide range of products that are consumed daily. However, this sector faces vulnerability during disruptions. Therefore, this research amid to examine the effect of supplier trust and integrated technology on supply chain resilience (SCR) for sustainable supply chains in the FMCG sector. Design/methodology/approach Data was collected from 409 respondents from the FMCG sector in the United States. The hypotheses were tested using Structural Equation Modeling through SmartPLS. The study findings found that all the direct and mediating hypotheses were supported. Findings The findings suggest that better supplier trust and the use of integrated technology enhance the capability of an organization to better respond to disruptions. It makes the supply chain more resilient. Further, SCR brings sustainable supply chains to the FMCG sector. Similarly, SCR is a significant mediator in the relationships between independent and dependent variables, highlighting the importance of resilient supply chains. Originality/value This research contributes to the literature on study variables and the Dynamic Capability View theory, as supplier trust integrated technologies are crucial factors in building resilient supply chains. This research has several managerial implications, including managers’ need to prioritize building trust with suppliers to facilitate increased information sharing. They should invest in integrated technologies to sense, forecast and be proactive in building SCR and, eventually, a sustainable supply chain.