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July 1, 2025SMART Journal of Business Management Studies0 citations

Role of Digital Marketing in Empowering MSMEs: Adoption Practices and Performance Impact

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JMJithesh Mon MulloolKKK. KumuthadeviANA. E. Neethu

Key Points

  • Digital marketing adoption positively influences business performance in MSMEs, indicating a need for expanded adoption strategies.
  • Key evidence shows that MSMEs employing digital marketing see substantial growth compared to non-adopters in Kerala.
  • Assessment of challenges faced by MSMEs reveals significant obstacles to effective digital marketing adoption in India.
  • Identifying actionable recommendations may enhance digital marketing use, supporting MSME growth and economic development.

Abstract

MSMEs, or micro, small, and medium-sized businesses, are a vital segment of the Indian economy, which greatly contributes to employment and GDP. Despite its dynamic nature, the sector has been slow to adopt digital marketing strategies, which are critical for survival and competitiveness in today’s technology-driven marketplace. This research looks at the challenges of digital marketing adoption in Kerala MSMEs, emphasizing its impact on business performance and growth. By analyzing adopters and non-adopters, the research identified key factors influencing digital marketing adoption and suggested actionable recommendations for policymakers and business owners.

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Cite This Study

Mullool et al. (2025) studied this question.

synapsesocial.com/papers/68af5218ad7bf08b1ead9932https://doi.org/10.34293/2321-2012.2025.0002.10
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