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April 30, 2026Lara D. Veeken

P032 Allied health professional led triage in rheumatology services at Southend Hospital: service evolution and outcomes

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GMGlenn Morriss

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Overview

Randomized trial demonstrates improved referral management in rheumatology, indicating more efficient patient care.

Key Points

  • The aim is to evaluate the impact of AHP-led triage pathways on patient flow and access to specialist rheumatology care.
  • Data analysis from July to December 2023, and comparative analysis between December 2023 and December 2024.
  • Introduction of a structured rejection template in 2025 for standardizing communication with referrers.
  • Monitoring referral patterns including intake to osteoporosis service, rheumatology clinics, and Grey Clinics.
  • Referral volume increased from 160 to an average of 200 per month.
  • Demonstrated improvement in referral management with reduced wait times across associated services.
  • Ongoing challenges noted include missing key details from GPs and increased pressures due to incentivized A&G requests.

Cite This Study

Glenn Morriss (2026) studied this question.

synapsesocial.com/papers/69f2f2221e5f7920c63879c1https://doi.org/10.1093/rheumatology/keag121.068
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