It has come to the attention of the publisher that the article Paiola M. and Grandinetti R. (2026), “Paradoxical tensions in digital servitisation strategies: a processual and multi-level analysis”, Journal of Business & Industrial Marketing, Vol. 41 No. 13, pp. 149–165. Link to the cited article. contained a typographical error in the article title.This has now been amended from “CE: MC Paradoxical tensions in digital servitisation strategies: a processual and multi-level analysis” to “Paradoxical tensions in digital servitisation strategies: a processual and multi-level analysis”.This error was introduced during the article publication process, for which the publisher apologises.
A 2026 study studied this question.