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Digital media have enabled people with disabilities (PWDs) to connect with each other, but online relations and gaming have been found escapist. We propose the analytical lens of social access to examine how the role of digital media in PWDs’ social relations is shaped by (1) affordances of digital media, (2) mixedness of relations and (3) interaction of online and offline worlds. This article presents an ethnographic study in a school for young PWDs and highlights two observations. First, visual profiles on social media platforms could aggravate the social exclusion of young PWDs online and offline, marked by intra-disability and intersectional differences. Second, the co-presence afforded by digital media enabled young PWDs to resort to digital interactions in unwelcoming offline environments without changing the latter. Social access underlines the importance of studying how digital media interweave with offline social relations and inequalities, rarely altering but sometimes augmenting and ameliorating them.
Kaur et al. (2022) studied this question.