A Qualitative Comparison Between Augmented and Virtual Reality Collaboration with Handheld Devices

Handheld Augmented Reality (AR) displays offer a see-through option to create the illusion of virtual objects being integrated into the viewer's physical environment. Some AR display technologies also allow for the deactivation of the see-through option, turning AR tablets into Virtual Reality (VR) devices that integrate the virtual objects into an exclusively virtual environment. Both display configurations are typically available on handheld devices, raising the question of their influence on users' experience during collaborative activities. In two experiments, we studied how the different display configurations influence user experience, workload, and team performance of co-located and distributed collaborators during a spatial referencing task. A mixed-methods approach revealed that participants' opinions were polarized towards the two display configurations, regardless of the spatial distribution of collaboration. Based on our findings, we identify critical aspects to be addressed in future research to better understand and support co-located and distributed collaboration using AR and VR displays.