Key points are not available for this paper at this time.
More and more people combine several purposes with travelling, such as business, leisure, entertainment, and education. Such people may not have time to pre-plan a travel schedule in detail. They need location-aware information about the destination domain and expect individualised information and services. The EU funded research project CRUMPET addresses these factors and will provide new information delivery services for a far more heterogeneous tourist population. The services proposed by CRUMPET take advantage of integrating four key emerging technology domains and applying them to the tourism domain: location-aware services, personalised user interaction, seamlessly accessible multi-media mobile communication, and smart component-based middleware or `smartware that uses Multi-Agent Technology.
Stefan Poslad (2001) studied this question.