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September 10, 2025

The Effect of Workload on Employee Performance with Work Ability as an Intervening Variable at PT. Bank Pembangunan Daerah Jambi

Key Points

Workload significantly improves employee performance, enhancing productivity at Jambi Regional Development Bank.
Positive influence on work ability was also observed, facilitating better employee performance outcomes.
The study employed an observational analysis to assess the relationships among workload, work ability, and performance.
These findings highlight the need for managing workloads to foster employee productivity and maintain performance.

Abstract

This study aims to examine the effect of workload on employee performance with work ability as an intervening variable at PT. The results indicate that workload has a significant and positive influence on employee performance at PT. Jambi Regional Development Bank. In addition, workload also positively and significantly affects work ability. Furthermore, work ability was found to have a significant positive impact on employee performance. It was also revealed that workload positively influences employee performance through work ability as a mediating variable, indicating the important role of work ability in enhancing the relationship between workload and employee outcomes. Based on these findings, several suggestions are proposed. In terms of employee performance, it is recommended that the company avoid assigning tasks that exceed predetermined targets in order to maintain employee productivity.

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