The performance of health workers plays an important role in determining the quality of service. This study examines the influence of workload, work environment, and motivation on employee performance with job satisfaction as a mediating variable. Of the 22 health centers in Tasikmalaya City, four were selected as samples using simple random sampling technique. Analysis was conducted using SEM-PLS. The results show that workload and motivation have a positive and significant effect on performance, both directly and through job satisfaction. The work environment has no significant effect on performance, either directly or indirectly.
Gayatri et al. (Wed,) studied this question.