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This research aims to analyze and describe the effectiveness of the SIPRAJA application program in digital-based administrative services in Karang Tanjung village, Candi District, Sidoarjo Regency. This research uses a qualitative descriptive method with a technique for determining informants called purposive sampling. Data collection involved interviews, observation, and documentation. Data analysis followed Milles and Huberman's theory.The research results show that the SIPRAJA Application is said to be not yet effective for the Karang Tanjung Village Community where there is a difference between online and offline applications via the SIPRAJA Application.Then the community does not incur any costs for this program. The number and quality of services are effective, handling each administrative service at SIPRAJA only takes 5 minutes. Regarding the service procedures, they are good and correct, but people who still don't understand technology choose to submit administrative applications offline to the Karang Tanjung Village Office.
Amalia et al. (Wed,) studied this question.