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October 8, 2025Jurnal Ilmiah Manajemen Kesatuan1 citationsOpen Access

The Effect of Digital Marketing, Store Atmosphere, and Product Quality on Purchase Decision

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MAMuhammad Umar A

Key Points

  • Digital marketing significantly enhances consumer purchase decisions, increasing brand awareness.
  • Store atmosphere contributes to emotional comfort, which encourages consumers to make purchases.
  • Product quality is crucial in fostering consumer satisfaction and promoting loyalty, influencing future purchases.
  • The study involved 80 respondents who dined at the restaurant, highlighting specific consumer behaviors.

Abstract

The growing intensity of competition in the culinary industry demands the implementation of an integrated marketing strategy, which serves as the focus of this research. This study aims to determine the influence of digital marketing, store atmosphere, and product quality on consumer purchasing decisions at the Wizzmie Restaurant in Palu City. This study uses a quantitative approach with descriptive and verification methods. Data were collected through closed questionnaires distributed to 80 respondents selected using a purposive sampling technique, with the criteria being consumers who have eaten directly at the restaurant and are at least 17 years old. The data analysis technique used is multiple linear regression to test the influence of each variable on purchasing decisions partially and simultaneously. The results show that digital marketing, store atmosphere, and product quality have a significant influence on consumer purchasing decisions. Digital marketing is effective in building brand awareness and reaching a wider market. Store atmosphere provides physical and emotional comfort that encourages purchasing decisions, while product quality plays an important role in creating consumer satisfaction and loyalty. These findings indicate that strategic and sustainable integration of these three aspects can create a comprehensive consumer experience and encourage increased purchasing decision.

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Muhammad Umar A (2025) studied this question.

synapsesocial.com/papers/68e6494525bc5bdb98713cdahttps://doi.org/10.37641/jimkes.v13i5.3784
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