Hybrid decision-making in atmospheric plasma spraying enables human–machine teaming

Abstract With the development of human-cyber-physical-production systems in intelligent manufacturing, cyber-supported production based on artificial intelligence is becoming an increasingly powerful means of controlling machines and collaborating with human users. Semi-autonomous systems with a medium degree of automation enable human-centered, flexible, and sustainable production, for instance, in hybrid decision-making. Especially in applications that do not meet the requirements for full automation and when humans are to be involved in their role as qualified decision-makers, teaming-capable systems are desirable and offer considerable advantages. This paper outlines the transdisciplinary concept of human–machine teaming and the role of human cognition in engineering tasks with multi-criteria decision-making. An illustrative real-life example from thermal spray technology is used to show how explainable artificial intelligence models offer targeted, hybrid cyber decision support. This new approach based on fuzzy pattern classifiers combines expert knowledge- and data-based modeling and enables a transparent interpretation of the results by the human user, as shown here using the example of test data from atmospheric plasma spraying. The method outlined can potentially be used to provide hybrid decision support for a variety of manufacturing processes and form the basis for advanced automation or teaming of humans and cyber-physical-production systems.