Assessing the performance of urban heritage conservation projects – influencing factors, aspects and priority weights

Abstract Heritage conservation in urban areas involves complex systems often faced with the dilemmas of maintaining the built form’s historical character, improving infrastructure, and managing development through stakeholder cooperation. At present, the performance of any conservation project is solely vested in conserving the built fabric. Evaluation tools for urban heritage conservation projects do not have provisions for measuring the subjective value of stakeholders who are part of the heritage setting. This study tries to identify and prioritise the factors that need to be considered when developing a conservation project performance assessment model for an urban heritage conservation project from the perspective of experts that can be further evaluated from the perspective of stakeholders. As these complex systems can be better viewed in the context of developing countries, the case of India is adopted. From a literature review, factors that contribute to the outcome of an urban heritage conservation project were identified and categorised into six aspects: the physical, social, economic, cultural, political, and continuity aspects. Through an expert survey, the factors that constituted each aspect were filtered using the feature selection method of correlation to avoid factors that may seem related. The factors under each aspect were ranked using a weighted average ranking method to identify the most prioritised factors determining the outcome of an urban heritage conservation project. The priority weights of the aspects were calculated using Saaty’s analytic hierarchy process. The results show that the cultural aspect was the most important aspect, followed by the continuity aspect. The social and physical aspects were prioritised similarly, followed by the economic and political aspects. This study is distinctive because it identifies the influential factors that can help develop a conservation project performance assessment model for an urban heritage conservation project.