2021 was challenging for Europe PMC, as remote work hindered in-person interactions with the community.
Engagement with users and the wider community has been affected, impacting service delivery and collaboration.
The year highlighted the importance of digital communication and virtual interactions for service maintenance.
Challenges faced in 2021 may inform future strategies for community engagement and support.
Abstract
The year 2021 has been difficult for many people working remotely, including those here at Europe PMC. We have been unable to meet in person with the users and the wider community that drives this service.