This study presents an integrated Multi-Criteria Decision-Making (MCDM) approach to select the most suitable sustainable packaging for logistics operations under uncertainty. The aim of this study is to identify the most suitable eco-friendly packaging options for reducing packaging waste, by considering several criteria. The methodology combines the SWARA and TOPSIS methods within a Fermatean Fuzzy Set (FFS) framework to address the ambiguity in expert evaluations and the qualitative nature of decision-making criteria. The research considers various sustainable packaging alternatives, including recycled cardboard, recycled plastic, biodegradable plastic, and compostable plastic, while incorporating criteria such as production cost, environmental impact, reusability, and material specifications. The approach offers a robust and comprehensive decision-making tool for companies aiming to improve sustainability in their logistics operations while mitigating the environmental impact of packaging waste. The results demonstrate that the direct incorporation of fuzzy numbers notably influences the ranking outcomes compared to traditional methods, and comparing the considered approach with different MCDM methods yields various recommendations for sustainable packaging selection.
Sedat Belbağ (Wed,) studied this question.