Rural communities in South Africa face significant challenges in digital access and utilization, exacerbating economic disparities. A mixed-methods approach combining quantitative surveys (N=500) and qualitative interviews to assess community needs and preferences. Survey results indicate that approximately 42% of rural households have limited or no access to the internet, with a significant gap in digital literacy skills among youth. The findings underscore the urgent need for tailored digital inclusion strategies that integrate policy support for infrastructure development and community-driven education initiatives. Develop targeted broadband expansion plans, implement subsidized training programmes for rural residents, and foster partnerships between government entities and private sector organizations to accelerate digital equity.
Khumalo et al. (Tue,) studied this question.